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moving to new house after installation of fiber installation

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Posts: 1
Registered: ‎20-08-2017

moving to new house after installation of fiber installation

by edbonabimeg New Poster
Message 1 of 2 (185 Views)

hello everyone.

I need help on this one.

I am a very happy vodafone user. I love the way the company gives importance to the needs of the consumers. 

 

Just recently, we moved in to a new house where we subscribed for a 12 month contract internet fiber optic. just as when technicians came in to survey and install the ONT box, I had a terrible misunderstanding with our landlord. He wanted us to move out of the house. tsk tsk tsk

 

We found a nice place to stay that suits our needs and that includes unlimited internet service. Do you think it is possible to keep my subscription or should I ask customer service if they can assist me to convert in to something else?

 

been worried about paying unneccessary cancellation expenses. i want to remain a vodafone user....pls help.

Cheers

 

Community Manager
Posts: 1,689
Registered: ‎02-02-2013

Re: moving to new house after installation of fiber installation

by Community Manager Community Manager
Message 2 of 2 (152 Views)

@edbonabimeg

 

Sorry to hear about your changes, worth giving us a call to see what's possible.

 

0800 438 448

 

m

Channel Manager, Help & Support
Vodafone New Zealand
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