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email auto forwarding

Senior Contributor
Posts: 393
Registered: ‎03-12-2008

email auto forwarding

by Senior Contributor gregmcc Senior Contributor
Message 1 of 10 (549 Views)

With the imminent closure of the email service I have setup an alternative email addresss for some of the  current VF hosted email addresses to be forwaraded to as per the link contained in the email

 

So far the 4 that I have set up have failed to auto forward

 

2 are @vodadfone.co.nz, 1 is @vodafone.net.nz, and 1 is @ihug.co.nz.

 

All are going to different gmail addresses.

 

Please advise why the auto forwarding is not correctly working as emails are arriving at the VF addresses (I can see them there in webmail) but they are never auto forwaraded

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: email auto forwarding

by Community Manager Community Manager
Message 2 of 10 (544 Views)

@gregmcc

When did you set up forwarding? It's taking about 3 business days to set up.

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 393
Registered: ‎03-12-2008

Re: email auto forwarding

by Senior Contributor gregmcc Senior Contributor
Message 3 of 10 (538 Views)

Would have been Friday last week.

 

Really, 3 working days? do the computers get turned off on non-working days?

 

I would have imagined at best a couple of mins, at worst 24 hours

 

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: email auto forwarding

by Community Manager Community Manager
Message 4 of 10 (534 Views)

Sorry, not fully automated so we can check.

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎14-09-2017

Re: email auto forwarding

by kaybee Starter Poster
Message 5 of 10 (438 Views)

The email forwarding isn't working for me either.  I created a new gmail email on the 9th and clicked on the link that vodafone set up for forwarding the emails on two of my email accounts.  The message on the screen said it would take 3 working days.   

It is now the 14th (more than 3 working days have gone by) and still none of my emails from those two email accounts I tested with have been forwarded.

I thought I would just start with two of my many email addresses to see what would happen and no surprises it's not working!! So now I have ANOTHER gmail account dong absolutely nothing just to confuse my life even further.

 

We have approx 15 email accounts (personal and own domains) which this fiasco is affecting.  Trying to sort this out before the 30th November is so far proving to be a nightmare!

 

 

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: email auto forwarding

by Community Manager Community Manager
Message 6 of 10 (412 Views)

@kaybee

 

Should all be flowing through, could you please confirm if working for you?

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎14-09-2017

Re: email auto forwarding

by kaybee Starter Poster
Message 7 of 10 (403 Views)

Nope nothing flowing through yet into my new email account

Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: email auto forwarding

by Community Manager Community Manager
Message 8 of 10 (401 Views)

@kaybee

Please message me with the old email address and the new one to forward to and I'll get it checked.

 

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎05-10-2017

Re: email auto forwarding

by wkclemenger New Poster
Message 9 of 10 (151 Views)

My emails to clemengers@clear.net.nz are also not being forwarded. This was supposed to be an easy no hassle sort. Everything taken care of by vodafone. Please sort!

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Community Manager
Posts: 1,768
Registered: ‎02-02-2013

Re: email auto forwarding

by Community Manager Community Manager
Message 10 of 10 (103 Views)

@wkclemenger

Please message me with the forwarding email address you want and I'll investigate and action.

Channel Manager, Help & Support
Vodafone New Zealand
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