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email account

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Posts: 3
Registered: ‎01-05-2017

email account

by Pauline44 Starter Poster
Message 1 of 4 (402 Views)

I have gone through the horrendous experience of having fibre installed (not for the fainthearted), and thought we were finally through it when my email account was suspended. I spoke to someone on Saturday (after once again spending way too much time on hold) who reassured me it was a system issue and everything would be back up within 24 hours. It is now Monday (2 days later) and I still have a suspended account. This is simply not good enough and I am thoroughly fed-up with the process. Can someone PLEASE resolve this issue so we can put this whole period of our lives behind us and move on. PLEASE??!!!

 

Starter Poster
Posts: 3
Registered: ‎01-05-2017

Re: email account

by Pauline44 Starter Poster
Message 2 of 4 (379 Views)

Day 3 and I am still waiting.

Starter Poster
Posts: 3
Registered: ‎01-05-2017

Re: email account

by Pauline44 Starter Poster
Message 3 of 4 (361 Views)

Day 5 of waiting. Day 6 without an email account.

 

3 people have asked for my account number and email address and still nothing. 

 

Is anyone out there? Vodafone, are you home????

Staff
Posts: 64
Registered: ‎23-03-2017

Re: email account

by Staff MsChaoticX Staff
Message 4 of 4 (359 Views)

Hi Pauline,

 

Please private message me your details and I will get onto this asap!

 

-Becka

Trained in the art of assassinating your tech issues ~ Official Vodafone Ninja
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