broadband deals that no one knows about

Starter Poster
Posts: 2
Registered: ‎11-07-2017

broadband deals that no one knows about

by 43171 Starter Poster
Message 1 of 2 (395 Views)

So Vodafone offer me a deal to upgrade my broadband which would have been $10 cheaper, so I call them back and no one knows what I'm talking about, they're offering me some ridiculous price so I ask to put me through to someone who would know, she's still trying to tell me this other price. I'm thinking just put me through to someone else; in the end I tell her she's hopeless and hang up.  Like come on, it's hard enough trying too get through to the call centre and when you do, you get clueless people.  Why is it that one person offers the deal that no one else knows about??

Vodafone Ninja
Posts: 604
Registered: ‎30-08-2016

Re: broadband deals that no one knows about

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (352 Views)

Some teams within our sales group work on different campaigns with specific offers that the rest of the inbound sales team might not be able to offer. 


Did someone call you regarding this offer?

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
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