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abysmal customer service

Starter Poster
Posts: 2
Registered: ‎27-09-2014

abysmal customer service

by rebecca6053 Starter Poster
Message 1 of 2 (1,011 Views)
I have tried all evening to get through to the faults team as I have no landline or internet service. I have waited on the phone for an hour or more and had no reply. Unsuprisingly when I pretend to be a new customer interested in joinng vodafone my call is answered instantly.
Very poor show vodafone, you know its 2014, this sort of customer service went out with the ark.
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Ninja Initiate
Posts: 121
Registered: ‎18-06-2014

Re: abysmal customer service

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (973 Views)
Hi there,

I do apologize for the experience you are having.

I am keen to sort out your issue.

Can you please click on my name and send me a private message with your account number, contact number and time frame to reach you today.

Once again sorry for the inconvenience.

Regards,

Minhaj.
(please refrain from posting personal information on public forums)


I volunteer my time here on the community helping out, Not an official member of the social media team.

I currently work with the mobile, cable tv and fibre teams
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