02-10-2017 08:17 PM
02-10-2017 10:38 PM - edited 02-10-2017 10:40 PM
How do you know you have been hacked?
If you have high data usage happening it could mean maybe 1 or more of your computers have virus/spyware on them.
Also be aware Win 10 talks alot with Microsoft servers and automaticly downloads updates on its own.
Did your IT person run a program like Wireshark to see what is happening on your network to identify where the usage is coming from? I would do this first to find out exactly what is happening.
It could turn out that someone has left a program on their computer running that constantly accesses the internet.
If your wifi has been hacked, it would have to be someone close by, a neighbour or someone parked out on the street.
03-10-2017 10:22 AM
Highly doubt you've been hacked. Especially if your wifi is set to WPA2/AES security. It would have to be something in your home. Wifi doesn't go very far - any more than 30meters outside your home it would be barely usable.
Is there any device in your home that could be using all that data? Who else is in the home that has access to the router?
You can log into your wifi router (details on the router sticker) and it should show a list of devices that have attached to it and often you can also block devices if you want.
Also, change your modem login password as well as your wifi password. Turn off WPS in the modem menu and make sure the security is turned on (WPA2/AES) .
If you do this, only the people who have access to your modem can get on the wifi
10-10-2017 12:32 PM
10-10-2017 12:38 PM
10-10-2017 07:25 PM
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