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Whats happened to the Spam Filters ??

Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Whats happened to the Spam Filters ??

by Senior Contributor capcomnz Senior Contributor
Message 1 of 8 (811 Views)

Whats happened to the Vodafone/ClearNet Spam filters.

Today (at the moment) I've been inidated with Spam (about 40 so far) !!! And its only 11:30!

Normally only get about 5-10 per week ??

 

Has Vodafone turned off the Spam Filters for some reason ??

 

 

Community Manager
Posts: 2,117
Registered: ‎02-02-2013

Re: Whats happened to the Spam Filters ??

by Community Manager Community Manager
Message 2 of 8 (786 Views)

@capcomnz

 

Thanks for the post. Checked in with the team, there was a wave of spam directed towards Clearnet servers, and apologies re those that have got through. We're in the process of purging the remaining messages and updating filters accordingly.

 

Sorry again for the inconvenience.

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Whats happened to the Spam Filters ??

by Senior Contributor capcomnz Senior Contributor
Message 3 of 8 (783 Views)

Thanks for getting back

 

One thing I hope you can help on...

 

I checked in using Clearnet Webmail and theres a Spam folder thats seems to collect spam.

This spam does not get to me if i open my email client (Windows Live Mail). It stays there thankfully.

In fact didnt realise it was doing this until yesterday

I also use Mailwasher and even that does not show these "emails" (used loosely)

 

Is there any way that this folders contents can be deleted automatically at your end.

I didnt realise the spam was going there until I checked yesterday. and today theres more spam filling this folder up.

I'm marking it for deletion etc, but would be handy if it removes itself with out me having to log in.

 

 

 

Starter Poster
Posts: 5
Registered: ‎20-05-2017

Re: Whats happened to the Spam Filters ??

by Dudz Starter Poster
Message 4 of 8 (546 Views)

The filters obviously are not working, as I have received a lot of spam in the last 3 weeks. End of April 2017 thru to today 20th May 2017. Sending spam to missed spam email address so hopefully this issue can be resolved.

Dudz

Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Whats happened to the Spam Filters ??

by Senior Contributor capcomnz Senior Contributor
Message 5 of 8 (537 Views)

Agreed @Dudz

I'm sending them to the missed spam email as well but wondering if thats worth the effort ??

 

If anyone at Vodafone can explain, we would like to known why this is hapening....

Of course you can keep quiet and put your heads in the sand but that just loses customer confidence in you.

 

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Starter Poster
Posts: 10
Registered: ‎13-06-2017

Re: Whats happened to the Spam Filters ??

by DavidBeverleyMeade Starter Poster
Message 6 of 8 (450 Views)

Still comming in , not addressed to me either, send most to missedspam@clear.net.nz surley this is also a privercy issue as well as a nuisance, come on vodafone FIX the problem.

Senior Contributor
Posts: 213
Registered: ‎27-04-2012

Re: Whats happened to the Spam Filters ??

[ Edited ]
by Senior Contributor capcomnz Senior Contributor
Message 7 of 8 (443 Views)

Gotten bad (for me) since weds 28th June.

was fairly good there for a while.

 

You'll get spam not address to you...its normal.

see: http://dev.kitrx.com/2009/09/how-come-i-get-email-spam-thats-not-addressed-to-me/

 

I've given up on forwarding it to missedspam@blahblah.

 

 

New Poster
Posts: 1
Registered: ‎08-05-2017

Re: Whats happened to the Spam Filters ??

by philallen New Poster
Message 8 of 8 (606 Views)

Yes suddenly I have 100's of spam mails feach day from postmaster or Mail delivery system. I can't seem to block them.

 

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