04-04-2017 11:45 AM
Whats happened to the Vodafone/ClearNet Spam filters.
Today (at the moment) I've been inidated with Spam (about 40 so far) !!! And its only 11:30!
Normally only get about 5-10 per week ??
Has Vodafone turned off the Spam Filters for some reason ??
05-04-2017 12:55 PM
Thanks for the post. Checked in with the team, there was a wave of spam directed towards Clearnet servers, and apologies re those that have got through. We're in the process of purging the remaining messages and updating filters accordingly.
Sorry again for the inconvenience.
05-04-2017 01:30 PM
Thanks for getting back
One thing I hope you can help on...
I checked in using Clearnet Webmail and theres a Spam folder thats seems to collect spam.
This spam does not get to me if i open my email client (Windows Live Mail). It stays there thankfully.
In fact didnt realise it was doing this until yesterday
I also use Mailwasher and even that does not show these "emails" (used loosely)
Is there any way that this folders contents can be deleted automatically at your end.
I didnt realise the spam was going there until I checked yesterday. and today theres more spam filling this folder up.
I'm marking it for deletion etc, but would be handy if it removes itself with out me having to log in.
20-05-2017 09:56 PM
The filters obviously are not working, as I have received a lot of spam in the last 3 weeks. End of April 2017 thru to today 20th May 2017. Sending spam to missed spam email address so hopefully this issue can be resolved.
21-05-2017 08:07 AM
I'm sending them to the missed spam email as well but wondering if thats worth the effort ??
If anyone at Vodafone can explain, we would like to known why this is hapening....
Of course you can keep quiet and put your heads in the sand but that just loses customer confidence in you.
Copyright © Vodafone New Zealand Ltd