Reply

What are entire message threads been deleted

Highlighted
Senior Contributor
Posts: 442
Registered: ‎03-12-2008

What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 1 of 10 (510 Views)

Clicked on a link to one of my message, no longer avaliable, infact the whole thread has gone.

 

Who deleted it and why?

 

 

Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by Community Manager Community Manager
Message 2 of 10 (484 Views)

If it's more than a year old, then we archive it unless it's a solution and still valid/useful for the Community.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 442
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 3 of 10 (482 Views)

fresh postings less than a day old, the oldest email that links to it, I have is from 31-5-18

Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by Community Manager Community Manager
Message 4 of 10 (478 Views)

@gregmcc

Which thread?

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 442
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 5 of 10 (476 Views)
Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by Community Manager Community Manager
Message 6 of 10 (469 Views)

@gregmcc

Original thread older than a year, prior to your post, last was 23 weeks ago.

m

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 442
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 7 of 10 (458 Views)

@MikeHales, thanks for your quick reply.

 

I think that you should revisit your answer as I have a number of email notifications that quite clearly show otherwise.

 

 

2 notifications from 28-6-18

3 notifications from 31-5-18

 

in my email, doing a bit of digging the orginal message was created 23 weeks ago, since then 11 replies, but the last reply I posted yesterday seems to have gone.

 

http://community.vodafone.co.nz/t5/Deleted-Posts/Re-How-do-I-contact-Vodafone-NZ-customer-service-by-email/m-p/221030#M2996

 

So someone has deleted it, would you like to let me know why? or is VF now engaging in censorship?

 

 

Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by Community Manager Community Manager
Message 8 of 10 (454 Views)

@gregmcc

Apologies, quite right. Found the original. I'll check with the moderators and @Lon.

 

Channel Manager, Help & Support
Vodafone New Zealand
Senior Contributor
Posts: 442
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 9 of 10 (386 Views)

.......still waiting to find out why my post was deleted......

Community Manager
Community Manager
Posts: 1,500
Registered: ‎01-03-2012

Re: What are entire message threads been deleted

[ Edited ]
by Community Manager Community Manager
Message 10 of 10 (373 Views)

Hi @gregmcc - I'm happy to answer this. I have removed a couple of your posts over the last few weeks, specifically ones advising customers to go directly to the TDR. In case you weren't aware, the TDR does not accept complaints which have not gone through the normal channels and where the company in question has not been given an opportunity to solve the complaint. You've posted in a few threads where someone has mentioned that they want to make a complaint, and your advice is incorrect and therefore unhelpful.

 

We don't generally censor posts here, but it is also our forum, and when someone repeatedly posts incorrect information those posts will be removed. Hope that clarifies things a bit.

 

I am now going to lock this thread. If you would like to discuss this further, I am happy to answer your questions in a private message.

Stats
  • 9 Replies
  • 15w ago
  • 511 Views
  • 2 Kudos
  • 3 Contributors