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Website not Working

Starter Poster
Posts: 14
Registered: ‎10-06-2014

Website not Working

by PhilDNZ Starter Poster
Message 1 of 4 (329 Views)

Unless there's something really wrong with my Internet the web page

 

http://www.vodafone.co.nz/internet/package-builder/

 

does not load.

 

Neither does anything else connected with Buying Naked Broadband.

Neither does the page to Contact Customer Services to report this.

 

Could someone let the Webmaster know please? Going nowhere fast is very frustrating.

Cheers.

Starter Poster
Posts: 2
Registered: ‎01-12-2014

Re: Website not Working

by KarinBennenbroek Starter Poster
Message 2 of 4 (315 Views)

Kind of glad I'm not the only one experiencing this same problem!

Vodafone Ninja
Posts: 581
Registered: ‎30-08-2016

Re: Website not Working

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 3 of 4 (299 Views)

@PhilDNZ @KarinBennenbroek

 

Do you have a screenshot of this?

 

Does absolutely nothing load on the page, or are you able to load something and the issue is when you try and advance through the signup process?

 

Also have you tried another browser? I just tried in Chrome for Windows and seems to load fine for me. 

 

Let me know and we can get someone to look into it.

 

Also if you urgently want to signup, give us a call on 777 or 0800438448 and our telesales can sort you out too.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 14
Registered: ‎10-06-2014

Re: Website not Working

by PhilDNZ Starter Poster
Message 4 of 4 (290 Views)

Hi Karin,

Another day, another conundrum.

Thought I should let you know that the website now works for me.

 

Today I was able to price up a Naked Broadband package (for comparison with my existing Choice plan) and it worked perfectly without me changing anything or re-booting.

 

Thanks for responding so promptly,

Phil Drane

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