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Voip phone upset by Vodafone's antivirus

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Starter Poster
Posts: 5
Registered: ‎25-03-2018

Voip phone upset by Vodafone's antivirus

by DougC Starter Poster
Message 1 of 3 (87 Views)

So I've been running a voip phone through the PC and everything was going fine until... I took advantage of Vodafone's free antivirus.

 

Now the Voip phone - a Grandstream - won't connect.  Is it likely to be the settings on the AV somewhere, or something else?

Cheers

 

 

Community Manager
Community Manager
Posts: 1,353
Registered: ‎01-03-2012

Re: Voip phone upset by Vodafone's antivirus

by Community Manager Community Manager
Message 2 of 3 (53 Views)

Hi @DougC - there may be a network setting that has gone awry in the PC Protection application. Page 5 of the user guide shows the Firewall rules and port settings. You might have to consult your VOIP application documentation to see which port needs to be unblocked for your system to function.

 

 

Starter Poster
Posts: 5
Registered: ‎25-03-2018

Re: Voip phone upset by Vodafone's antivirus

by DougC Starter Poster
Message 3 of 3 (51 Views)

Thanks, Lon.  I'll check it out.

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