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Vodafone wireless modem firmware upgrade - August 2016

Contributor
Posts: 56
Registered: ‎08-07-2014

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Valleyman Contributor
Message 21 of 26 (1,114 Views)

I have tried both of your suggested ways to access modem to do the update & the only way to log into my hg659 is by using vodafone/ vodafone as user name & password

Contributor
Posts: 73
Registered: ‎14-05-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Bobthekiwi Contributor
Message 22 of 26 (1,091 Views)

have you tried:

 

@Admin and then the last 8 digits of your SN number on the back of your modem? this does depend on what version of firmware you have.

Contributor
Posts: 56
Registered: ‎08-07-2014

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Valleyman Contributor
Message 23 of 26 (1,067 Views)

Yep have tried all the possible combinations mentioned in this thread, I see someone did a factory reset of the modem & the super admin username/password mentioned in this thread. Might try a reset on modem to see if that works.

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Contributor
Posts: 56
Registered: ‎08-07-2014

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Valleyman Contributor
Message 24 of 26 (1,023 Views)

Did a reset of modem & all is good now. Am able to do firmware upgrade after reset using username "Admin" * password "@ last 8 digits of serial number

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Posts: 40
Registered: ‎06-12-2012

Re: Vodafone wireless modem firmware upgrade - August 2016

by Frequent Poster latimers Frequent Poster
Message 25 of 26 (166 Views)

Has the update been withdrawn?  I'm still on B019 over a year later.

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Posts: 177
Registered: ‎27-10-2009

Re: Vodafone wireless modem firmware upgrade - August 2016

by Staff ChrisVF Staff
Message 26 of 26 (157 Views)

Some people get missed in the upgrade process - often the gateway is offline, or not registered in our system. There's a newer version out now (B026), so I'd suggest if you're comfortable doing an upgrade yourself follow these instructions. Alternatively, call us up and somebody should be able to look into why you missed the upgrade last time and possibly help you do it.

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