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Vodafone wireless modem firmware upgrade - August 2016

Contributor toa
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Posts: 56
Registered: ‎20-01-2009

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor toa Contributor
Message 11 of 24 (1,633 Views)

Cheers, have tried that one as well.

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Posts: 569
Registered: ‎21-05-2015

Re: Vodafone wireless modem firmware upgrade - August 2016

[ Edited ]
by Expert Contributor Expert Contributor
Message 12 of 24 (1,628 Views)

You may need to reset your modem to factory settings, using a pin hold down the reset button at the back of your modem for 30 seconds.

Contributor toa
Contributor
Posts: 56
Registered: ‎20-01-2009

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor toa Contributor
Message 13 of 24 (1,619 Views)

Sweeeeeeet, that way worked, thank you.

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Posts: 2
Registered: ‎07-09-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Wozzum Starter Poster
Message 14 of 24 (1,573 Views)
Has anyone else experienced poor dsl speed since the end of august?
Posted from Samsung G800Y
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Posts: 73
Registered: ‎14-05-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Bobthekiwi Contributor
Message 15 of 24 (1,535 Views)

yes after the so called firmware update im getting slower dloads and higher latency .. have hunted to try to figure out how to roll back the firmware update but no luck. AND since the update i have some friends that are having issues as well.. yes i rung the " help desk " HAHA, yes they said my line speed is ok.. man how hard is it to raise an issue to the next level. ISP change on the way, sick of having no help from the " customer CARE " !Smiley Mad

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Posts: 31
Registered: ‎15-09-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Frequent Poster MrMorm Frequent Poster
Message 16 of 24 (1,518 Views)

It you are on VDSL, it will likely be due to the VDSL DLM seeing the disconnect and reboot from the router and adjusting the line profile. It should bounce back.

 

Contributor
Posts: 73
Registered: ‎14-05-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Bobthekiwi Contributor
Message 17 of 24 (1,498 Views)
@MrMorm,
This has been since the middle of last month.. no bounce back yet. 😊
Posted from Samsung SM-G900I
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Posts: 1
Registered: ‎24-09-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by inzerfly New Poster
Message 18 of 24 (1,430 Views)

I have to agree. My download speeds has decreased majorly. I used to get 57mpbs now i get somewhere between 25-34mpbs. Yes ive disconnected wifi users and running through a ethernet cable. my line speed show 63mbps however i get 20mbps less than before. My ping has also spiked up. I went from 13ms to 25-35ms response times. This is not good enough. Customer support is not helping me. I'm actively looking for new isp. Support is not good enough!

Contributor
Posts: 73
Registered: ‎14-05-2016

Re: Vodafone wireless modem firmware upgrade - August 2016

by Contributor Bobthekiwi Contributor
Message 19 of 24 (1,395 Views)
@MikeHales is there another firmware update in the pipeline to fix issues that the last update have caused? As in higher latency wifi disconnects and other issues that are mentioned in posts??

Posted from Samsung SM-G900I
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Posts: 29
Registered: ‎06-12-2012

Re: Vodafone wireless modem firmware upgrade - August 2016

by Frequent Poster latimers Frequent Poster
Message 20 of 24 (1,201 Views)

I'm still on B019.

 

If the roll-out started in August and it's now November, when are you likely to get around to updating mine????

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