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VDSL Major Issues/Extremely Slow

New Poster
Posts: 1
Registered: ‎13-04-2017

VDSL Major Issues/Extremely Slow

by 0newishisal New Poster
Message 1 of 2 (217 Views)

So i had VDSL installed in my new place in Howick, Auckland.  First day i did a speed test and came up with 49mb d/l and 3mb up which i was satisfied with.  Now i cannot get more than 24mb down and .8 up.  I'm not so concerned with the DL its the upload that is very frustrating.  

 

Is VDSL capping my connection over a certain Gig?  BTW these tests have been done over ethernet NOT wifi.

I have been back and forth with Vodafone and they say its a  VDSL splitter issue which I have one installed and nothing has changed and it was fine before.

 

HG659 Specs below.

 

Up
Connection status:
Showtime
Upstream line rate (kbit/s):
845
Downstream line rate (kbit/s):
40432
Maximum upstream rate (kbit/s):
896
Maximum downstream rate (kbit/s):
41550
Upstream noise safety coefficient (dB):
12.6
Downstream noise safety coefficient (dB):
10.3
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
2.3
Downstream line attenuation (dB):
5.3
Upstream output power (dBmV):
9.1
Downstream output power (dBmV):
15.3
Downstream interleave depth:
 
 
Any help greatly appreciated
Staff
Posts: 64
Registered: ‎23-03-2017

Re: VDSL Major Issues/Extremely Slow

by Staff MsChaoticX Staff
Message 2 of 2 (211 Views)

Hi @0newishisal Smiley Happy

 

No we won't be capping the connection Smiley Happy

 

Please Private message me acc no. so I can follow this up.

 

Cheers

 

-Becka

Trained in the art of assassinating your tech issues ~ Official Vodafone Ninja
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