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Usage meters broken?

New Poster
Posts: 1
Registered: ‎26-04-2017

Usage meters broken?

by Soon New Poster
Message 1 of 3 (795 Views)

Any idea what is going on with the usage meters? They look seriously wonky at the moment, only updating weekly?

 

The daily usage views show no usage for six days, then massive usage on the seventh day. Makes monitoring daily usage impossible.BroadbandUsage.jpg

Vodafone Ninja
Posts: 224
Registered: ‎13-10-2013

Re: Usage meters broken?

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (763 Views)

Hi there,

You're right, that is looking a bit strange!

There are no known issues that we're aware of, but if you could send us your account details either through Facebook private mesage or email to onlinecare@vodafone.com - we'll log a job with our internal system team to look into.

Kate

Starter Poster
Posts: 3
Registered: ‎15-01-2018

Re: Usage meters broken?

by mikedon111 Starter Poster
Message 3 of 3 (382 Views)

It is January 2018 and my usage meter has only worked for 2 of the last 6 days. Please fix the problem.

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