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Upload Speed

Starter Poster
Posts: 2
Registered: ‎01-03-2018
Accepted Solution

Upload Speed

by Treza Starter Poster
Message 1 of 9 (609 Views)

Our upload speed has become extremely slow (under 1 Mbps) - is there a reason for this?

Staff
Posts: 96
Registered: ‎02-09-2015

Re: Upload Speed

by Staff Bogemon Staff
Message 2 of 9 (543 Views)

hi

 

What type of connection do you have. More information is required before i can analyse where the problem is

 

regards

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Starter Poster
Posts: 2
Registered: ‎01-03-2018

Re: Upload Speed

by Treza Starter Poster
Message 3 of 9 (529 Views)

We have VDSL Boradband

Staff
Posts: 96
Registered: ‎02-09-2015

Re: Upload Speed

by Staff Bogemon Staff
Message 4 of 9 (522 Views)

ideally VDSL connection have better upload than that. But for me to look in to your connection could you PM me your account details.

 

I ll do a bit of an analysis and get back to you.

 

regards

 

DIlhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Contributor
Posts: 59
Registered: ‎09-04-2013

Re: Upload Speed

by Contributor jacky5878 Contributor
Message 5 of 9 (486 Views)

Hi there Bogemon

 

Can you please have a look on my upload connection too, i am having the same issues too....

Staff
Posts: 96
Registered: ‎02-09-2015

Re: Upload Speed

by Staff Bogemon Staff
Message 6 of 9 (453 Views)

Yes i can take a look but please PM me your details.

 

dont put it up to the public to see Smiley Happy

 

regards

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Contributor
Posts: 59
Registered: ‎09-04-2013

Re: Upload Speed

by Contributor jacky5878 Contributor
Message 7 of 9 (432 Views)

Hi there Dilhan

 

I tried to PM you, bu it keep on saying 

it said You have reached the limit for number of private messages that you can send

 

   Business Ninja Adept supposed to assist me with the message and no response from him...
 
thanks
Jacky 
Staff
Posts: 96
Registered: ‎02-09-2015

Re: Upload Speed

by Staff Bogemon Staff
Message 8 of 9 (419 Views)

Hi There

 

Sorry i didnt know that there was a limit to private messages.

 

if you have send the details to sebestian i ll try see if i can get it from him or if you can drop me the details today i ll check and see.

 

what type of RGW do you have at home ( Ultrahub or HG659)?

 

you can see the details of your sync rate from login in as well. Check under the status> DSL status.

 

let me know

 

Dilhan Smiley Happy

 

 

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Business Ninja Adept
Posts: 1,756
Registered: ‎30-09-2014

Re: Upload Speed

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 9 of 9 (411 Views)

@Bogemonno details was sent to me mate. Smiley Happy

NOC Engineer | Vodafone NZ
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