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Upgraded to Fibre Max but speed still no change

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Starter Poster
Posts: 3
Registered: ‎20-10-2016

Upgraded to Fibre Max but speed still no change

by sdevil Starter Poster
Message 1 of 2 (312 Views)

I have upgraded to Fibre Max and received email from vodafone advised new service activated on 07/June/2018, but till I post this message, my download speed still up to 200 Mbps and upload speed up to 20 Mbps, same as before upgraded (Fibre 200)

 

I have restarted fibre modem(chrous) and my router couple of times, still no luck

 

have tried ring vodafone tech support, not sure what they tried, but no luck at all.

 

Anyone here able to help me will be appreciated! otherwise my upgraded become pointless.

 

thanks in advance!

Community Manager
Posts: 2,945
Registered: ‎02-02-2013

Re: Upgraded to Fibre Max but speed still no change

by Community Manager Community Manager
Message 2 of 2 (211 Views)

@sdevil

 

Still an issue?

 

m

Channel Manager, Help & Support
Vodafone New Zealand
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