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Ultra Hub USB Printer issues

Starter Poster
Posts: 3
Registered: ‎18-11-2017

Ultra Hub USB Printer issues

[ Edited ]
by NeilThompson82 Starter Poster
Message 1 of 30 (1,824 Views)

Hi..

 

Have a USB Printer connectoed to the Ultra Hub. Can see it on the USB Connected Tab..

 

Have Samba tunrd on and Printer Sharing turned on but cannot see it as a newtork printer on the laptop?

 

Any ideas?

 

Thanks..NT

Regular Poster
Posts: 17
Registered: ‎25-11-2017

Re: Ultra Hub USB Printer issues

by Regular Poster Ant42 Regular Poster
Message 2 of 30 (1,759 Views)

Hi Neil,

I have the same problem, posted a query, and like you have no replies with fixes /  suggestions.  Did you manage to resolve your network printer connection to the Hub's USB?

Cheers,

Ant

Starter Poster
Posts: 3
Registered: ‎18-11-2017

Re: Ultra Hub USB Printer issues

by NeilThompson82 Starter Poster
Message 3 of 30 (1,746 Views)

Hi..

 

No I never got it to work...

 

Cheers..Neil

Community Manager
Posts: 2,981
Registered: ‎02-02-2013

Re: Ultra Hub USB Printer issues

by Community Manager Community Manager
Message 4 of 30 (1,736 Views)

@NeilThompson82

@Ant42

Thanks for the feedback. Apologies, this is a bug. The team has captured it and is working on a fix which will be rolled out as a firmware update. I don't have a date yet but will communicate as soon as I do.

m

Channel Manager, Help & Support
Vodafone New Zealand
Regular Poster
Posts: 17
Registered: ‎25-11-2017

Re: Ultra Hub USB Printer issues

by Regular Poster Ant42 Regular Poster
Message 5 of 30 (1,731 Views)

That's good news Mike.  I look forward to the fix ASAP.

Cheers,

Ant

Regular Poster
Posts: 17
Registered: ‎25-11-2017

Re: Ultra Hub USB Printer issues

by Regular Poster Ant42 Regular Poster
Message 6 of 30 (1,601 Views)

Hi Mike,

Any advances on solving this issue?

Contributor
Posts: 62
Registered: ‎14-02-2014

Re: Ultra Hub USB Printer issues

by Contributor Fade Contributor
Message 7 of 30 (1,484 Views)

Any updates regarding this @MikeHales? Thanks

Community Manager
Posts: 2,981
Registered: ‎02-02-2013

Re: Ultra Hub USB Printer issues

by Community Manager Community Manager
Message 8 of 30 (1,473 Views)
Yes, firmware is in testing, coming soon
Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPhone
Regular Poster
Posts: 17
Registered: ‎25-11-2017

Re: Ultra Hub USB Printer issues

by Regular Poster Ant42 Regular Poster
Message 9 of 30 (1,156 Views)

Hi Mike,

Any advances yet?  "Soon" is feeling like a very long time when you are having to either unplug / plug printers between computers on the network or ensure all PC's are connected and turned on.

 

Community Manager
Posts: 2,981
Registered: ‎02-02-2013

Re: Ultra Hub USB Printer issues

by Community Manager Community Manager
Message 10 of 30 (1,144 Views)

Apologies, will ask for update

Channel Manager, Help & Support
Vodafone New Zealand
Posted from Apple iPad
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