06-12-2017 01:46 PM
Hi , Are you refering to the Ultrahub Firmware or TV firmware?
also the service is internet or the TV service?
06-12-2017 01:48 PM
hi Could you PM me your details. I ll get someone to take a look at this. Which area are you in and is your LFC ( local Fiber provider) UFF or Enable?
06-12-2017 08:40 PM
Hi I'm on (via) Enable in Christchurch.
The Vodafone tech team is already aware of the issue with the Ultra Hub and Vodafone TV (retired). However I have a wonderful 'Solutions Lead' (from the top down) who has been waiting for the Tech Team to get back to us.
For me I was just posting to see if others have been experiencing 'the' experience or if someone has a resolve.
On the positive (even though the Hub is not plugged in), loving the look and the control panel UX - being responsive - great for when you login from a phone. Looking forward to having it running.
Side note, when I did phone up a Ninja - at the begining trying to resolve the Vodafone TV (R), I got TV shamed, she could see my devices plugged in, yes it is 2011 Bravia as the other was destroyed in the earthquake - new does not mean better -example Vodafone TV (kidding).
Vodafone TV (R) has latest firmware/software.
Ultra Hub has latest firmware.
09-12-2017 05:49 PM
Researched, I have Apple TV so I don't need the Vodafone TV (Retired) or any Vodafone TV, with the Apple TV and the apps, I'm set, no need to record.
I think I will ask to get upgraded to Fibre Max.
08-12-2017 09:31 PM
12-12-2017 09:22 PM
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