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Spam on Paradise email

Starter Poster
Posts: 8
Registered: ‎01-07-2017

Re: Spam on Paradise email

by Electron_48 Starter Poster
Message 41 of 64 (574 Views)

The fix is never a fix, as ongoing I get up to 50 viagra emails a day ( I cant keep up).

Why can't this be fixed ? getting highly sick of it as this is a buisness email address.

Strangely enough if I try to send the list to missed spam at Paradise via my Spark ISP (which is my home provider), they all get rejected as SPAM and  will not send.

If Spark can sort this out why can't Paradise / Vodafone ?

Frequent Poster
Posts: 39
Registered: ‎08-06-2017

Re: Spam on Paradise email

by Frequent Poster anzac1957 Frequent Poster
Message 42 of 64 (562 Views)

Yes their spam filtering is crap.. only been having this problem since Vodafone took over.. anyone from Vodafone even listening or for that matter caring??

Posted from Android 6.0
Starter Poster
Posts: 2
Registered: ‎10-06-2017

Re: Spam on Paradise email

[ Edited ]
by AngelaJones Starter Poster
Message 43 of 64 (544 Views)

Is anybody actually working on this? I spent ages today deleting over 80 emails and they still keep arriving. Also most are not to my actual email address!

Regular Contributor
Posts: 198
Registered: ‎27-04-2012

Re: Spam on Paradise email

[ Edited ]
by Regular Contributor capcomnz Regular Contributor
Message 44 of 64 (524 Views)

 

@AngelaJones

They sometimes arnt address to you as they use a "spoofing" method to try to bypass spam filters.

http://dev.kitrx.com/2009/09/how-come-i-get-email-spam-thats-not-addressed-to-me/

 

Also nobody is working on this....Vodafone has washed their hands of clearnet and paradise customers !!

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Frequent Poster
Posts: 39
Registered: ‎08-06-2017

Re: Spam on Paradise email

by Frequent Poster anzac1957 Frequent Poster
Message 45 of 64 (504 Views)

@MikeHales this problem has not been fixed.. 

Posted from Android 6.0
Starter Poster
Posts: 2
Registered: ‎26-05-2017

Re: Spam on Paradise email

by djanni Starter Poster
Message 46 of 64 (462 Views)

Both our paradise email addresses have been deluged with spam everyday for more than a month. We have contacted Vodafone many times and keep getting fobbed off with "we are working on a fix". If this was a public service they would be getting crucified! Makes me wonder if they want us to stop using paradise addresses so they can sell the site. One of their

"customer ninjas" suggested we went with gmail but we want to keep our paradise email.

I don't know how many times you have to complain before they actually do something!!!

 

Posted from Apple iPad
Regular Poster
Posts: 15
Registered: ‎19-06-2015

Re: Spam on Paradise email

by Regular Poster Collette Regular Poster
Message 47 of 64 (345 Views)

The spam has reduced to about one or two a day but there is something really strange happening now! We have two computers, both connected to the same ISP and previously were able to bring up the emails on each computer which then go into our Windows Live mail inbox. But they will only appear on the one computer now (being the first one that is turned on) so they have to be forwarded to the other one. It's like once they go from the server they are gone forever. Same with our phones which are Spark phones - but we can access Paradise email on - if we look emails up on the phones they usually don't appear on our computers.

It is getting beyond annoying!  And yes we do use gmail but there are heaps of things and articles that we have subscribed to over the years via Paradise and it would be a giant hassle to try and change everything over to gmail!

Regular Contributor
Posts: 198
Registered: ‎27-04-2012

Re: Spam on Paradise email

[ Edited ]
by Regular Contributor capcomnz Regular Contributor
Message 48 of 64 (342 Views)

Hi..

It possible that the email is being deleted from the server with the first computer that logs on / checks emails.

 

Theres a setting in Windows Live Mail ( I use it as well) that needs to be checked.

 

Open Windows Live Mail. Make sure that the correct email (Clearnet/Paradsie) is seleted.

On the top Tab there is an Accounts tab. I have 3 tabs at the top. Home - Folders- View and Accounts

Open Accounts the Properties

That should open a small window with 4 tabs:  General - Servers - Secuirty and Advanced

Click the Advianced Tab

At the Bottom of this screen its says Delivery

Where it says " Leave a copy of message on server" make sure thats ticked/checked in the box

Also gives option to remove after several days and being deleted.

 

If its already ticked....sorry...that was my best guess.

 

You'll have to also check the setting on the Phones as well.

Not sure what type you use but under the email account settings on the phone there will be an option like this as well.

Regular Poster
Posts: 15
Registered: ‎19-06-2015

Re: Spam on Paradise email

by Regular Poster Collette Regular Poster
Message 49 of 64 (338 Views)

Thank you for that. I got into that part and yes, it was unticked. So it must have been ticked until recently and then something went wrong, but not surprising with everything that is happening with Vodafone at the moment. lol. Cheers.

Regular Contributor
Posts: 198
Registered: ‎27-04-2012

Re: Spam on Paradise email

by Regular Contributor capcomnz Regular Contributor
Message 50 of 64 (321 Views)

Thats good.

 

Just make sure you check all the other devices you use as well to make sure they are leving a copy of the email on the server.

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