10-06-2017 12:25 PM
Have had the same issues as others. Used to get virutally no spam through with emails. Recently a huge amount of stuff that is obviously spam and SHOULD HAVE BEEN filtered out. WTF Vodafone!
Have always been very happy with Paradise. Vodafone seems to be stuffing up what was a reliable service.
The only thing stopping a move is my current contract and the fact that Spark is probably worse.
Get your act together guys!
Will there be compensation for the current mess?
10-06-2017 12:47 PM - edited 10-06-2017 12:53 PM
I changed from paradise to clearnet some years ago - but I'm still get emails on both addresses. I've been getting hundreds of spam emails over the last month or so.. Most have been picked up in spam/junk, but in the last couple of days they've escaped that net and have been clogging my phone and tablet so that some of the important emails about work or family are getting swamped. What is being done about this? I'm sick of paying a monthly fee to Clearnet and then having to deal with this garbage. Get onto it people. I had over 130 get through the net onto my phone this morning. When I went onto Outlook most, but not all had been snagged by the Junk Mailbox. Further, on Webmail there were two pages of Spam when I had cleared it yesterday. You have a severe technical failure people and you must fix it. I didn't ever see spam before Vodafone took over - now it's spewing all over the place.
13-06-2017 01:36 PM
Yesterday was a Email Spam free day. So far today I have had to delete approximately 130 spam emails. Is someone working on a fix for the problem.
13-06-2017 01:43 PM
Long answer......(from Vodafone)
13-06-2017 08:06 PM
Sure hope so.. As far as I can see not one of the spam emails is actually addressed to my email address.. 5 pages minimum a day in the spam folder on the webmail that I have to scroll through to ensure no ligitimate emails have ended up there.. not to mention the number of spam emails getting through your filtering.. as others have said, this problem wasn't happening pre our accounts being taken over by Vodafone..
13-06-2017 09:10 PM - edited 13-06-2017 09:11 PM
I think the solution is that the emails have been sent to you by putting your name in the BCC field. A justifiable use of BCC is where you wish to send a carbon copy of a message to a secret recipient, but you don't want the other recipients to know about the secret recipient. The mail system strips out all BCC addresses from the original message text so no one can see them. I think this is what has happened to you. Looking at my own junk mail inbox I note that I also have received a message in this way. I suspect that the senders used the BCC field in the hope that it would stand a better chance of evading your junk mail filter. Incidentally, for most junk mail the sender's name is spoofed - such a person doesn't actually exist, or if they do then their computer has been hi-jacked!
19-06-2017 07:17 PM
We are still getting spam although not quite as many.. We seem to go two days free of it then on the third day about six of them arrive. And it is starting to interfere with our normal email, I accidently deleted one that was amongst the spam from a legitimate business because it had one of those names of people advertising their snakeoil products, luckily my husband noticed it in time. Also one that arrived today was highlighted in red by Kaspersky - probable phising scam!!!
30-06-2017 06:44 PM
The spam problem continues.. so much for the promise of getting it fixed.. 5 plus pages a day in webmail spam folder.. how about an actual fix..
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