Slow internet speed

New Poster
Posts: 1
Registered: ‎14-12-2017

Slow internet speed

by Khobez New Poster
Message 1 of 3 (912 Views)
Hi. I am currently paying for a monthly VDSL broadband plan which advertises a maximum speed of 50mb/s. My broadband, however, only reaches an average speed of 4mb/s download and 12mb/s upload according to a test. Is there anything common that could be slowing it down so much? There are usually only 3 devices connected streaming videos at hd, but even as we all switched to lower qualities, the slow speed remains constant. Any tips on how I could fix this? Any advice? Thanks.
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Community Manager
Posts: 2,975
Registered: ‎02-02-2013

Re: Slow internet speed

by Community Manager Community Manager
Message 2 of 3 (886 Views)


Thanks for the post, how are you testing the speeds?

Channel Manager, Help & Support
Vodafone New Zealand
New Poster
Posts: 1
Registered: ‎20-03-2018

Re: Slow internet speed

[ Edited ]
by AnLeVo New Poster
Message 3 of 3 (479 Views)

Go to the speed test website. Is that even a question? Vodafone internet is too slow!

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