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Slow Fibre Speed

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New Poster
Posts: 1
Registered: ‎18-05-2017

Slow Fibre Speed

by amberm1 New Poster
Message 1 of 4 (68 Views)

We have had fibre installed for over a year with no problems.  Now in the last 10 days approx we have had periodic times of very slow connections.  Any reason why?

Regular Poster
Posts: 16
Registered: ‎02-05-2011

Re: Slow Fibre Speed

by Regular Poster mistag Regular Poster
Message 2 of 4 (41 Views)

Similar problem here ... dropped from 200/20mbps to 50/10 .. what's up all of a sudden. Seems to be several posts on the forum with the same problem.

Expert Contributor
Posts: 522
Registered: ‎21-05-2015

Re: Slow Fibre Speed

by Expert Contributor Expert Contributor
Message 3 of 4 (38 Views)

mistag wrote:

Similar problem here ... dropped from 200/20mbps to 50/10 .. what's up all of a sudden. Seems to be several posts on the forum with the same problem.


This is strange, I had Fiber installed a few days ago, Anyway chorus said people will get the speeds they pay for..

Regular Poster
Posts: 16
Registered: ‎02-05-2011

Re: Slow Fibre Speed

by Regular Poster mistag Regular Poster
Message 4 of 4 (16 Views)

After spending 20 minutes going through 50 steps by the Vodafone tech (confirming what I had already double checked), appears that somehow Chorus is clamping me to the "new" 50/10 service. We'll find out tomorrow if that is true.

 

So I'm not exactly getting what I paid for ... Smiley Sad

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