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SMTP question

Starter Poster
Posts: 4
Registered: ‎02-09-2014
Accepted Solution

SMTP question

by GarethBasher Starter Poster
Message 1 of 8 (1,912 Views)

HI there Ninja's 

 

 

 

I'm messaging you on behalf of my father. He has started consulting & uses his laptop with Outlook 2010, as his eamil program.

He has a new VDSL connection at home, which he signed up coming from Telstra/Paradise. He uses his current Paradise email as his work contact.

When he is on-site at clients, he can recieve his email but cannot send it. I have been reading on here about the SMTP servers & still not sure which is the correct SMTP sever for him.

Does he need to authenticate the Vodafone SMTP server through Outlook?

 

Regards,

 

Gareth Basher


Accepted Solutions
Starter Poster
Posts: 4
Registered: ‎02-09-2014

Re: SMTP question

by GarethBasher Starter Poster
Message 7 of 8 (2,827 Views)

Thanks heaps everyone. I have been able to get this to work based on all the info you provided me & also looking on the help section Smiley Very Happy

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Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM

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Retired Staff
Posts: 20,541
Registered: ‎06-08-2008

Re: SMTP question

[ Edited ]
by Retired Staff johnr Retired Staff
Message 2 of 8 (1,909 Views)

Yes smtp authentication should be enabled but when he is at home I take it he is using a vodafone.co.nz address with smtp.vodafone.co.nz as the outgoing server?

Ex VodafoneNZ staff member 17 years 4 days
Starter Poster
Posts: 4
Registered: ‎02-09-2014

Re: SMTP question

by GarethBasher Starter Poster
Message 3 of 8 (1,903 Views)

Hi John.

 

Thanks for your reply. The SMTP server of smtp.vodafone.co.nz & port 995, the correct requirements?

Retired Staff
Posts: 20,541
Registered: ‎06-08-2008

Re: SMTP question

by Retired Staff johnr Retired Staff
Message 4 of 8 (1,899 Views)

If it's working on the home internet connection then they are correct just enable smtp authentication in out,

 

Use the oprion ' Use same as incoming settings '

Ex VodafoneNZ staff member 17 years 4 days
Starter Poster
Posts: 4
Registered: ‎02-09-2014

Re: SMTP question

by GarethBasher Starter Poster
Message 5 of 8 (1,894 Views)

Hi John.

 

With him still using his Paradise email, with the POP for Paradise & the SMTP for Vodafone, will his Paradise login details be the correct details?

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Ninja Initiate
Posts: 87
Registered: ‎15-03-2012

Re: SMTP question

[ Edited ]
by Ninja Initiate Ninja Initiate Ninja Initiate
Message 6 of 8 (1,882 Views)

@GarethBasher 

 

Paradise credentials will not work on smtp.vodafone.co.nz or smtp2.vodafone.net.nz

 

And smtp.paradise.net.nz does not support authentication.

 

Starter Poster
Posts: 4
Registered: ‎02-09-2014

Re: SMTP question

by GarethBasher Starter Poster
Message 7 of 8 (2,828 Views)

Thanks heaps everyone. I have been able to get this to work based on all the info you provided me & also looking on the help section Smiley Very Happy

Solution
Accepted by Lon (Staff)
‎03-10-2015 04:33 AM
Staff Lon
Staff
Posts: 1,305
Registered: ‎01-03-2012

Re: SMTP question

by Staff Lon Staff
Message 8 of 8 (1,868 Views)

Fantastic, glad to hear it Smiley Very Happy

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