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SHG1500 very slow speeds when multiple users are on the internet

Starter Poster
Posts: 2
Registered: ‎10-03-2017

SHG1500 very slow speeds when multiple users are on the internet

by benross Starter Poster
Message 1 of 2 (218 Views)

Hello,

We have the SHG1500 with 14.62 MBit/s download and 1.11 MBit/s upload and when other users in the house start to use the internet the speeds drop dramatically for the other people on the internet. I am aware that this could be some sort of QOS/ bandwidth issue, and any help would be appreciated.

 

Thanks,

Regards Ben

Vodafone Ninja
Posts: 224
Registered: ‎21-07-2015

Re: SHG1500 very slow speeds when multiple users are on the internet

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (179 Views)

Hey @benross

 

You may be best to see if you're able to upgrade to a faster connection, such as VDSL or Fibre click here then click on 'Find the best package for me' to see if  either of these connection types are available at your address.

 

 

 

^Hamish 

 

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