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Rude Chinese customer service

Starter Poster
Posts: 5
Registered: ‎06-12-2017

Rude Chinese customer service

by Anleenz Starter Poster
Message 1 of 2 (64 Views)
To vodafone customer service manager

I have rang the Chinese customer service today just before 8pm 6 Dec 17, male operator who is so rude to start with even said hi with how are you ? In chinese, No respond at all, and said keep going and tell is your problem? End up asked to call back and nothing we can help you caused too late??? that's suxx service, after that called English customer service which must better service than that, help us to email ask what happen this

If you guy rush before 8pm to close the call or rush to go home for end of the day, please don't take this job
Posted from Samsung SM-N910U
Community Manager
Posts: 2,084
Registered: ‎02-02-2013

Re: Rude Chinese customer service

by Community Manager Community Manager
Message 2 of 2 (26 Views)

@Anleenz

Thanks for your feedback, sorry for your experience. I will pass on your feedback to the team leader.

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
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