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Random packet loss throughout the day

Starter Poster
Posts: 2
Registered: ‎18-07-2017

Random packet loss throughout the day

by MichaelDove Starter Poster
Message 1 of 3 (270 Views)

Throughout the day while playing online games I'm experiencing random bouts of very high packet loss.

 

Pathping:

 


Tracing route to 103.4.115.248 over a maximum of 30 hops

0 DESKTOP-NO30P94 [192.168.1.10]
1 192.168.1.1
2 118-93-99-254.dsl.dyn.ihug.co.nz [118.93.99.254]
3 10.200.12.29
4 10.123.39.142
5 55497.syd.equinix.com [45.127.172.99]
6 103.4.115.248

Computing statistics for 150 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-NO30P94 [192.168.1.10]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 23ms 0/ 100 = 0% 0/ 100 = 0% 118-93-99-254.dsl.dyn.ihug.co.nz [118.93.99.254]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 10.200.12.29
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 10.123.39.142
0/ 100 = 0% |
5 66ms 0/ 100 = 0% 0/ 100 = 0% 55497.syd.equinix.com [45.127.172.99]
1/ 100 = 1% |
6 62ms 1/ 100 = 1% 0/ 100 = 0% 103.4.115.248

Trace complete.

 

Tracer:

 


Tracing route to 103.4.115.248 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 43 ms 26 ms 21 ms 118-93-99-254.dsl.dyn.ihug.co.nz [118.93.99.254]
3 22 ms 21 ms 22 ms 10.200.12.29
4 63 ms 63 ms 62 ms 10.123.39.142
5 59 ms * 59 ms 55497.syd.equinix.com [45.127.172.99]
6 58 ms 58 ms 58 ms 103.4.115.248

Trace complete.

 

You can see from this I'm getting large amounts of packet loss.

During this time when  I  check down/up speed, it's incredibly low. Below 1 mb/s down. This has been happening for the last couple of weeks.

 

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Staff
Posts: 121
Registered: ‎25-11-2011

Re: Random packet loss throughout the day

by Staff wsfinest Staff
Message 2 of 3 (256 Views)

Hi

 

If the issue was around the time you posted this thread last night/early this morning we had planned night work on our boarder gateways in Australia that will explain this. But please if this happens again can you show another traceroute and just advise the time taken. Cheers

Starter Poster
Posts: 2
Registered: ‎18-07-2017

Re: Random packet loss throughout the day

by MichaelDove Starter Poster
Message 3 of 3 (239 Views)

No, the issue was not at the time posted the time of it occurring was last Sunday at 5-6pm and that is when the trace route and path ping was taken. Thanks 

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