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Paradise email (both pop3 and webmail) not working

Starter Poster
Posts: 4
Registered: ‎03-03-2010
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Paradise email (both pop3 and webmail) not working

by offender Starter Poster
Message 1 of 8 (1,179 Views)

This morning I can't login to my paradise webmail. I've tried via the pop3 account that was working last night and via the paradise webmail page.

 

There is nothing on the network status page showing any issue.

 

Does anyone else have this problem?

 

 


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Starter Poster
Posts: 4
Registered: ‎03-03-2010

Re: Paradise email (both pop3 and webmail) not working

by offender Starter Poster
Message 5 of 8 (2,128 Views)

Yeah Mine is working again as well. Odd.

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Solution
Accepted by topic author offender
‎26-03-2017 04:56 PM

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Starter Poster
Posts: 8
Registered: ‎22-06-2015

Re: Paradise email (both pop3 and webmail) not working

by mcave Starter Poster
Message 2 of 8 (1,172 Views)

I have the same problem with one of my Clearnet email addresses, but my Paradise ones are OK.

Starter Poster
Posts: 5
Registered: ‎26-03-2017

Re: Paradise email (both pop3 and webmail) not working

by sesposito Starter Poster
Message 3 of 8 (1,134 Views)

It's not working for me either.  And there's nothing in the service staus mentioned.

Starter Poster
Posts: 5
Registered: ‎26-03-2017

Re: Paradise email (both pop3 and webmail) not working

by sesposito Starter Poster
Message 4 of 8 (1,116 Views)

Mine is back up and running now.

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Starter Poster
Posts: 4
Registered: ‎03-03-2010

Re: Paradise email (both pop3 and webmail) not working

by offender Starter Poster
Message 5 of 8 (2,129 Views)

Yeah Mine is working again as well. Odd.

Solution
Accepted by topic author offender
‎26-03-2017 04:56 PM
Business Ninja Adept
Posts: 1,442
Registered: ‎30-09-2014

Re: Paradise email (both pop3 and webmail) not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 8 (1,059 Views)

Hi, 

 

Refer to notification that was posted on here RE: this issue : http://community.vodafone.co.nz/t5/Vodafone-network-status/Email-Issue/m-p/208197#U208197

 

Cheers

I work in Mobile Technical Escalations and I volunteer my time here on the community helping out.
New Poster
Posts: 1
Registered: ‎13-04-2017

Re: Paradise email (both pop3 and webmail) not working

by DianeBrowning New Poster
Message 7 of 8 (389 Views)

So where is the solution? I get a new screen opening with the statement "Message not found". That is not much help!

Staff
Posts: 64
Registered: ‎23-03-2017

Re: Paradise email (both pop3 and webmail) not working

by Staff MsChaoticX Staff
Message 8 of 8 (386 Views)

Hi @DianeBrowning there is currently an issue on our side that our tech team is looking into, apologies for the inconvenience, no estimated time to resolution as of yet.

 

-Becka

Trained in the art of assassinating your tech issues ~ Official Vodafone Ninja
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