Reply

Paper Invoice Charge

Starter Poster
Posts: 2
Registered: ‎05-05-2018

Paper Invoice Charge

by cleu041 Starter Poster
Message 1 of 3 (312 Views)

Hi, I have not been a vodafone broadband customer since 2008.

 

But beginning of this year, you guys keep sending me paper Tax invoice to me and charge me $1.99 each month because of Paper Invoice Charge.

 

Can you just close my account and stop sending paper Tax Invoice to me anymore.

 

My customer number is 225060.

 

Thanks

Community Manager
Community Manager
Posts: 1,491
Registered: ‎01-03-2012

Re: Paper Invoice Charge

by Community Manager Community Manager
Message 2 of 3 (255 Views)

Hi @cleu041 - if you don't want to have a paper bill, we can email it to you at no charge. Please give our customer services team a ring and they'll change it for you.

Starter Poster
Posts: 2
Registered: ‎05-05-2018

Re: Paper Invoice Charge

by cleu041 Starter Poster
Message 3 of 3 (249 Views)
Hi, they shouldnt send any paper invoice to me at the first place.... because i havn't been their customer for about 10 years.... and suddenly keep asking me $1.99 each month.
Posted from Google Nexus 6
Stats
  • 2 Replies
  • 14w ago
  • 313 Views
  • 0 Kudos
  • 2 Contributors