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Packet Loss and Slow Internet

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Registered: ‎03-11-2018

Packet Loss and Slow Internet

by JesseNicolas New Poster
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Recently, our Fibre X Broadband is going slow and gaming has some significant input lag.

I completed a Tracert to Google's DNS 8.8.8.8 and have received the following log: 

 

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ultrahub.hub [192.168.1.1]
2 * 10 ms 9 ms 254.215.252.27.dyn.cust.vf.net.nz [27.252.215.254]
3 9 ms * * 10.200.12.17
4 67 ms 51 ms 43 ms atm-2-0-0-402-tig-nz-akl-1.ihug.net [203.109.130.1]
5 * 50 ms 43 ms ggl-router.syd.vf.net.nz.130.109.203.in-addr.arpa [203.109.130.2]
6 53 ms 43 ms * 108.170.247.49
7 45 ms 43 ms 53 ms 66.249.95.51
8 43 ms 50 ms 47 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

 

Has anyone had issues with VF's service recently? It's getting on my nerves!

Please Help

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