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Not received my neon code

New Poster
Posts: 1
Registered: ‎06-04-2018

Not received my neon code

by Andreawalker88 New Poster
Message 1 of 3 (387 Views)
I have been signed up for over a month now and have not received my neon code yet. Why would this be ?
Posted from Samsung SM-A320Y
Community Manager
Community Manager
Posts: 1,498
Registered: ‎01-03-2012

Re: Not received my neon code

[ Edited ]
by Community Manager Community Manager
Message 2 of 3 (374 Views)

Hi @Andreawalker88, that seems a little odd. It can take a while for the code to be sent, but if your broadband service was activated more than 10 days ago, you should have received it by now. Flick me a private message with your customer information and contact details and I will ask someone to follow up.

New Poster
Posts: 1
Registered: ‎15-04-2018

Re: Not received my neon code

by regc10 New Poster
Message 3 of 3 (299 Views)
i also didnt receive my neon code. iam a new customer and i must say the experience has not been that great.
Posted from Generic Android 2.0
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