23-06-2017 06:00 PM
27-06-2017 09:24 PM
And another update. I just restarted about 5 times this evening.
Still the same.
If the service is very unsafisfactory, am I still bound with the contract with you guys? Clearly, this thread has been here for 5 weeks now and is still not resolved.
27-06-2017 11:11 PM
Have you tried ringing them????? I am having the same problem with reseting recently, it has only just started over the last 2 weeks ever since Fibre was put in my street....are you using the Huawei HG659??
02-07-2017 06:44 PM
Ringing them? I would just be asked to restart my modem, check the configs, etc. I have done all of that. I have been pretty with them.
Every day, I had to "restart PPPOE several times. Login to web admin > Internet > Restart PPPOE..
I'm not even getting a reply here anymore. Seems they just ingoring me now.
I'm using HG659...
I even tried to turn off UPNP and played around with different settings and letting it run for several days just to test it out. BUT no success.
I can't get even straight answer from them that it is the modem that is problematic. If it is then AT LEAST I can buy my own modem and have no more problems. Right now, for 6 **bleep**ing weeks, I have been trying **bleep** out and loosing my hair over this.
A few weeks ago, they also had fibre setup on my neighbours. Not on my drive yet since one didn't sign the consent.
What can we do about this? Calling won't help. That is why I'm posting in this public forum at least it gets attention - but seems that it's not still.
07-07-2017 09:01 PM
Okay, just an update. I have asked Vodafone if they have done anything on their side but don't have any replies yet. Could be they have done it.
But my last config change was to disable the Firewall in the modem. After that, I have not restarted anything in the last couple of days.
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