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Landline not working

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Starter Poster
Posts: 3
Registered: ‎25-06-2015

Landline not working

by TashBudd Starter Poster
Message 1 of 4 (573 Views)
My internet is working but there is no dial tone on my landline. I can't call out. When someone calls I can't answer it. Caller ID is not working either. I have disconnected all the cords and reconnected. And plugged directly into the wall but still does not work.
Starter Poster
Posts: 3
Registered: ‎25-06-2015

Re: Landline not working

by TashBudd Starter Poster
Message 2 of 4 (556 Views)

Well I thought posting on here would avoid the long delay waiting on the phone, but obviously not.!

Starter Poster
Posts: 3
Registered: ‎25-06-2015

Re: Landline not working

by TashBudd Starter Poster
Message 3 of 4 (522 Views)

And after 15 hours of no communication on here I phoned the 0800 line and finally spoke to someone.

This 'community board' is a joke sorry!!

 

Retired Staff
Posts: 3,380
Registered: ‎21-08-2010

Re: Landline not working

by Retired Staff Dylan Retired Staff
Message 4 of 4 (518 Views)

Hi Tash

 

Did the team get a fault lodged? Great troubleshooting info included there. It sounds to me like there's an issue on the phone line that a technician will need to investigate further. Assuming you have ADSL or VDSL broadband I would expect your speeds to potentially be lower than normal too.


Cheers


Dylan

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