Reply

Landline has no dial tone

Highlighted
Contributor
Posts: 67
Registered: ‎13-02-2014
Accepted Solution

Landline has no dial tone

by Contributor Zippity Contributor
Message 1 of 4 (643 Views)

Our home phone lline has no dial tone.

 

Calls to the number from my mobile result in an engaged tone.

 

I have unplugged home phones and tested them independently with no luck.

 

My VDSL broadband connection is still working.

Community Manager
Posts: 2,921
Registered: ‎02-02-2013

Re: Landline has no dial tone

by Community Manager Community Manager
Message 2 of 4 (628 Views)

@Zippity

 

Is the phone light on the front of your modem red/green/not on when the phone is plugged into the modem?

 

Cheers

Channel Manager, Help & Support
Vodafone New Zealand
Contributor
Posts: 67
Registered: ‎13-02-2014

Re: Landline has no dial tone

by Contributor Zippity Contributor
Message 3 of 4 (611 Views)

None of our phones are plugged into the modem.

 

They are all plugged into wall sockets.

Community Manager
Posts: 2,921
Registered: ‎02-02-2013

Re: Landline has no dial tone

[ Edited ]
by Community Manager Community Manager
Message 4 of 4 (576 Views)

@Zippity

Is your broadband plan one that includes voice calling over broadband, or has phone as a traditional service i.e. using the socket?

Channel Manager, Help & Support
Vodafone New Zealand
Stats
  • 3 Replies
  • 21w ago
  • 644 Views
  • 0 Kudos
  • 2 Contributors