Reply

Internet

New Poster
Posts: 1
Registered: ‎22-06-2017

Internet

by Leepax New Poster
Message 1 of 2 (467 Views)
I want to make an official complaint due to the lack of follow up and customer care. I have had no internet for over 1month now, this is completely unacceptable for where I live, Te Atatu, Auckland city. The lines of communication between Vodafone and myself have been limited and for this lack of customer service I find greatly aggrieved. I have on 22 occasions been told by Vodafones automated txt service that my fault will be fixed on a certain date and nothing has happened, I want this fixed or will be moving to another provider.
Posted from Apple iPhone
Vodafone Ninja
Posts: 604
Registered: ‎30-08-2016

Re: Internet

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (433 Views)

Complaints can be made here: http://www.vodafone.co.nz/contact/complaints/form/

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Stats
  • 1 Reply
  • 1y ago
  • 468 Views
  • 0 Kudos
  • 2 Contributors