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Internet connection keeps dropping off

Starter Poster
Posts: 2
Registered: ‎29-03-2010
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Internet connection keeps dropping off

by hip33 Starter Poster
Message 1 of 3 (464 Views)

Hi,

 

We've got Fibre 100 and just recently it's started dropping on regular intervals. The only way to get it back is by restarting the modem.

 

Any ideas what could be causing this?

 

Thanks.

Staff
Posts: 134
Registered: ‎02-09-2015

Re: Internet connection keeps dropping off

by Staff Bogemon Staff
Message 2 of 3 (447 Views)

hi Could you PM me your details.

 

thanks i ll get someone to look at this

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
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Starter Poster
Posts: 2
Registered: ‎29-03-2010

Re: Internet connection keeps dropping off

by hip33 Starter Poster
Message 3 of 3 (389 Views)

Hi Dilhan,

 

Sorry about the late reply. We've been given a new router and it has fixed the issue. Thank you for your response.

 

Just not sure how the old router became "faulty".

 

Thanks.

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