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If someone can fix my problem, i will stay with vodafone.....

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Starter Poster
Posts: 5
Registered: ‎13-05-2017

If someone can fix my problem, i will stay with vodafone.....

[ Edited ]
by LisaRabbidge Starter Poster
Message 1 of 5 (434 Views)

Fiber was connected last week - at 1gig ( i realise it wont actually be 1gig )

Was connected at 100mb.

Called up - many times - yes maam, will fix maam.

Woke up this morning...its now 30mb.

If someone can get this sorted by cob today - yes its a saturday - i will stick around.

Otherwise im moving to spark - who i KNOW can fix this problem very quickly.

 

L.

0212888190

 

Starter Poster
Posts: 5
Registered: ‎13-05-2017

Re: If someone can fix my problem, i will stay with vodafone.....

by LisaRabbidge Starter Poster
Message 2 of 5 (415 Views)

I forgot to add that this is for account 9574950

Ninja Initiate
Posts: 152
Registered: ‎03-06-2013

Re: If someone can fix my problem, i will stay with vodafone.....

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 3 of 5 (399 Views)

Hi @LisaRabbidge

 

Thanks for your post.

 

For security reasons, I have sent an update via private message to you. 

 

If you have any further queries, please reply to that email or call us on 0800 438 448.

 

Mobile Technical / Billing and Channel Sales Support.
Starter Poster
Posts: 5
Registered: ‎13-05-2017

Re: If someone can fix my problem, i will stay with vodafone.....

by LisaRabbidge Starter Poster
Message 4 of 5 (372 Views)

Thanks.

But still going at less than half of what my VDSL was on.

Im amazed that a simple software change that can be implemented manually cant be done immediatly.

This sort of service makes me want to come run the helpdesk again...just so others dont have to go through this.

 

Starter Poster
Posts: 14
Registered: ‎15-05-2017

Re: If someone can fix my problem, i will stay with vodafone.....

by dayneb Starter Poster
Message 5 of 5 (320 Views)

All sorted thanks to Nick and Samai (sp)

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