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IPV6 Not working

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Expert Contributor
Posts: 684
Registered: ‎21-05-2015
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IPV6 Not working

by Expert Contributor Expert Contributor
Message 1 of 9 (1,057 Views)

Hi Team

 

For the past 2 or 3 weeks my IPV6 hasn't been working.

Any idea why?

Business Ninja Adept
Posts: 1,923
Registered: ‎30-09-2014

Re: IPV6 Not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 9 (1,008 Views)

@Christopher wrote:

Hi Team

 

For the past 2 or 3 weeks my IPV6 hasn't been working.

Any idea why?


Nope. Have you tried both rebooting the modem and factory resetting it?

NOC Engineer | Vodafone NZ
Expert Contributor
Posts: 684
Registered: ‎21-05-2015

Re: IPV6 Not working

by Expert Contributor Expert Contributor
Message 3 of 9 (1,003 Views)

I am using a third party router I have also tried the Ultra Hub and still no IPV6

@wsfinest is looking into this for me.

 

Business Ninja Adept
Posts: 1,923
Registered: ‎30-09-2014

Re: IPV6 Not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 9 (1,001 Views)

Cool I know he will get it sorted Smiley Happy

NOC Engineer | Vodafone NZ
Expert Contributor
Posts: 684
Registered: ‎21-05-2015

Re: IPV6 Not working

by Expert Contributor Expert Contributor
Message 5 of 9 (950 Views)

He hasn't been online in 3 day's.. is he on leave?

Business Ninja Adept
Posts: 1,923
Registered: ‎30-09-2014

Re: IPV6 Not working

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 9 (948 Views)

@Christopher wrote:

He hasn't been online in 3 day's.. is he on leave?


Nope

NOC Engineer | Vodafone NZ
Expert Contributor
Posts: 684
Registered: ‎21-05-2015

Re: IPV6 Not working

by Expert Contributor Expert Contributor
Message 7 of 9 (899 Views)

I wish to hand this over to another rep to look into this person is never at work/online.

Community Manager
Community Manager
Posts: 1,508
Registered: ‎01-03-2012

Re: IPV6 Not working

by Community Manager Community Manager
Message 8 of 9 (871 Views)

Hi @Christopher - unfortunately the Ninjas on these forums post in their free time, they aren't employed full-time to answer questions, so sometimes they may take some time to answer some requests. Sorry about that! If you private message your customer number and contact details along with a description of the issue to me, I can get a tech agent from the callcentre to get in touch and log a fault for you.

Expert Contributor
Posts: 684
Registered: ‎21-05-2015

Re: IPV6 Not working

by Expert Contributor Expert Contributor
Message 9 of 9 (864 Views)

Update:

 

Called the call centre and they told me that IPV6 and IPV4 work at the same time so their is no issue they said it switches between the 2 automatically.

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