09-07-2017 06:02 PM
I'm sorry about that, please message me direct with your account # and I'll follow up again.
10-06-2017 09:08 PM
Apologies no one picked up on your post. I'll check in with our team to straighten things out. I'll direct message you on Monday.
12-06-2017 05:18 PM
5pm Monday and not even a one line DM to say things are being worked on. What is so difficult?
On a level of 1 -10, 1 being a cruisy and understanding customer and 10 being a customer reps worst nightmare.
I'm probably a very solid 6, maybe even a 7, which is a pity because I was hovering around a 2 until the weekend and I think it would have been very easy to resolve this issue. I can't imagine what more I could have done.
You thoroughly suck Vodafone and I hope all your keyboards spontaneously have the keys pop off and you can't remember what order the keys go back on.
13-06-2017 01:45 PM
Apologies, I haven't heard back from the team but have chased to get an update.
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