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How long does it take to upgrade an existing Fibre package??

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Posts: 1
Registered: ‎21-02-2017
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How long does it take to upgrade an existing Fibre package??

[ Edited ]
by MrTRD New Poster
Message 1 of 2 (619 Views)

So I was told by the super helpful customer service team that it would take "1 day" to upgrade from my existing 80gb Fibre 30 package to a new Unlimited Fibre 100 package.

 

Its now been 6 days.

 

The super helpful customer services team are now unable to help me for some reason, when trying to call I either don't get through or nobody has an answer for me............ still waiting


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Community Manager
Posts: 1,880
Registered: ‎02-02-2013

Re: How long does it take to upgrade an existing Fibre package??

by Community Manager Community Manager
Message 2 of 2 (1,115 Views)

@MrTRD

 

Please Direct Message me with your account details and I'll follow up.

Channel Manager, Help & Support
Vodafone New Zealand

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Accepted by topic author MrTRD
‎01-03-2017 09:23 AM

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Community Manager
Posts: 1,880
Registered: ‎02-02-2013

Re: How long does it take to upgrade an existing Fibre package??

by Community Manager Community Manager
Message 2 of 2 (1,116 Views)

@MrTRD

 

Please Direct Message me with your account details and I'll follow up.

Channel Manager, Help & Support
Vodafone New Zealand
Solution
Accepted by topic author MrTRD
‎01-03-2017 09:23 AM
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