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How do I know if I have ADSL or VDSL?

New Poster
Posts: 1
Registered: ‎30-05-2017

How do I know if I have ADSL or VDSL?

by FURY New Poster
Message 1 of 2 (784 Views)

How do I know if we have ADSL or VDSL?

We are being charged for VDSL but since switching from Spark our internet has been insanely slow and seems slower than when we used to have dial-up years ago.

Internet speed tests show below 10 mbps.

The Vodafone website says that VDSL is not available at our address, even though we are being charged for it.

Any help appreciated.

Cheers,

Glenn.

Community Manager
Posts: 2,862
Registered: ‎02-02-2013

Re: How do I know if I have ADSL or VDSL?

by Community Manager Community Manager
Message 2 of 2 (769 Views)

@FURY

 

Thanks for your post, please direct message me - click on my name - with your account number and I'll check on that for you.

cheers

Channel Manager, Help & Support
Vodafone New Zealand
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