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High ping while gaming

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Starter Poster
Posts: 4
Registered: ‎22-02-2018

High ping while gaming

by ScottClogg Starter Poster
Message 1 of 5 (533 Views)

Hey guys

 

my ping has been around 40 ms for ages but since the start of the year I’m between 150 - 200 constantly 

 

rubbish for call of duty 

 

please help

Posted from Apple iPad
Staff
Posts: 134
Registered: ‎02-09-2015

Re: High ping while gaming

by Staff Bogemon Staff
Message 2 of 5 (503 Views)

hi

 

Can you grab the server you are loggin in to and then do a tracert and paste the results here or call the team and lodge a case. I suspect a routing issue has occured.

 

Where is the location of the server?

 

regards

 

Dilhan

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
Starter Poster
Posts: 4
Registered: ‎22-02-2018

Re: High ping while gaming

by ScottClogg Starter Poster
Message 3 of 5 (495 Views)

Hi

 

i did call earlier today, and was told someone would call me back when I was at home to troubleshoot but sadly, still no call

 

my results have been through the app Speedtest BBF6DA3B-6037-48B5-B1FC-5608958C0A1F.png

Posted from Apple iPad
Starter Poster
Posts: 4
Registered: ‎22-02-2018

Re: High ping while gaming

by ScottClogg Starter Poster
Message 4 of 5 (494 Views)

If you need me to do something else please let me know

 

thanks

scott 

Posted from Apple iPad
Staff
Posts: 134
Registered: ‎02-09-2015

Re: High ping while gaming

by Staff Bogemon Staff
Message 5 of 5 (450 Views)

Hi Scot

 

The problem is route specific so you have to find the server IP address and do a Traceroute.

 

Drop and email or look at the forums or ask around to find the server. Also you can do a netstat -a -b -o to find the IP and the connected server while running the game. You need to be on ADMIN Command prompt to grab those stats

 

Speedtest app will not provide the required info

 

regards

 

DB

Device and CPE Engineer - Fixed Access
Vodafone.

"Please note that I am not a part of the social media team and help out on my own time where possible."
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