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Have Fibre 100 but having 30-50 mbps speed tests??

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Starter Poster
Posts: 2
Registered: ‎22-01-2018

Have Fibre 100 but having 30-50 mbps speed tests??

by Garry Starter Poster
Message 1 of 3 (1,503 Views)

I have just recently got upgraded from Fibre 30 to Fibre 100 from last 5 days but havent been getting the speeds near it. Can anyone help me fix this issue?

Community Manager
Posts: 2,995
Registered: ‎02-02-2013

Re: Have Fibre 100 but having 30-50 mbps speed tests??

by Community Manager Community Manager
Message 2 of 3 (1,329 Views)

@Garry

 

Still an issue?

Channel Manager, Help & Support
Vodafone New Zealand
Staff
Posts: 134
Registered: ‎02-09-2015

Re: Have Fibre 100 but having 30-50 mbps speed tests??

by Staff Bogemon Staff
Message 3 of 3 (1,297 Views)

Hi

 

Could you follow the below steps and let us know

 

1) What is the RGW/Modem/router ( Gateway ) you are using?

2) PC direct to the Gateway using Ethernet cable and make sure it is plugged in ( if its a Laptop) and is on High performance mode. ( quick google search will show 100s of results) if you have a Mac do the same.

3) also check on your task manager on CPU usage. make sure you can see all the CPU cores.

4) Your ethernet Card speed - does it say FE or GE ?

5) speedtest.net and use Vodafone servers and do the speedtest

6) Check CPU usage and checck the speed

7) if you are using wireless to do the speedtest check if you are connected to the 2.4Ghz or 5Ghz

 

could you get back wit the speeds after that.

 

 

Device and CPE Engineer - Fixed Access
Vodafone.

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