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Half speed fibre should surely mean half price bill

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Posts: 1
Registered: ‎30-10-2018

Half speed fibre should surely mean half price bill

by GrahamShepherd New Poster
Message 1 of 2 (167 Views)

I am currently on Fibre100 yet my download speed is ONLY 44.5 mps and my uoload speed 49.2 mps.

As this is less than half the advertised 100mps speed are you going to give me a 50% discount on my bill. Maybe I should conmtact the commerce commission and see if this can be investigated as at this speed your service is not fit for my purpose.

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Posts: 456
Registered: ‎24-08-2008

Re: Half speed fibre should surely mean half price bill

by Senior Contributor coffeebaron Senior Contributor
Message 2 of 2 (160 Views)
What troubleshooting have you done. Is that over WiFi or LAN cable? Do you have the latest network drivers from the manufacturer for your computer?
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