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Fibre upload speed causing issues streaming to twitch

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Posts: 2
Registered: ‎07-12-2017
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Fibre upload speed causing issues streaming to twitch

[ Edited ]
by hringrose Starter Poster
Message 1 of 3 (81 Views)

I'm having issues running my stream to the sydney twitch service. I have previously successfully streamed on this connection, and also on a previous VDSL connection.

 

Locally, I can get a peak off 100/20 on the speedtest.net test, but tonight have been getting the following result: http://beta.speedtest.net/result/6857359619

 

On the non beta site I got http://www.speedtest.net/my-result/6857362189

 

to a Sydney site (telstra server of speed test): http://www.speedtest.net/my-result/6857367455

 

The upload is also sporadic in terms of quality, for example will stream at 3500kbs , drop to 900, drop to 0, up to 1200, down to 0.

 

Do you have any advice on where I can look to alter modem settings? or are there any tests I can do to forward on that may help identify the location of the issue?


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Starter Poster
Posts: 2
Registered: ‎07-12-2017

Re: Fibre upload speed causing issues streaming to twitch

by hringrose Starter Poster
Message 3 of 3 (104 Views)

I figured I better do a full power cycle before annoying the tech support.

 

Sure enough a minute of both the router and modem being off sorted the problem. Upload speeds back to 20+ locally and 20 to Aussie.

 

Streaming at a smooth 6000kbs with no hiccups.

 

 

 

 

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Accepted by topic author hringrose
‎08-12-2017 06:57 AM

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Starter Poster
Posts: 5
Registered: ‎23-11-2017

Re: Fibre upload speed causing issues streaming to twitch

[ Edited ]
by TheTechGuy Starter Poster
Message 2 of 3 (72 Views)

HI @hringrose

 

Have you tried contacting the Technical Support Team, this is due to your upload seems lower than usual,

i have a VDSL Connection with 64/14 on speed test . hopefully the fibre support team can provide you the resolution needed. this is because a high download with a low uplaod can cause your browsing to slow down.

 

 

Regards,

Starter Poster
Posts: 2
Registered: ‎07-12-2017

Re: Fibre upload speed causing issues streaming to twitch

by hringrose Starter Poster
Message 3 of 3 (105 Views)

I figured I better do a full power cycle before annoying the tech support.

 

Sure enough a minute of both the router and modem being off sorted the problem. Upload speeds back to 20+ locally and 20 to Aussie.

 

Streaming at a smooth 6000kbs with no hiccups.

 

 

 

 

Solution
Accepted by topic author hringrose
‎08-12-2017 06:57 AM
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