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Fibre Broadband - Does my phone have to go through my modem?

New Poster
Posts: 1
Registered: ‎13-02-2018

Fibre Broadband - Does my phone have to go through my modem?

by Fijikiwis New Poster
Message 1 of 3 (165 Views)

Hi there,

 

I would appreciate all the help I can get. 

I have recently had fibre internet broadband and phone installation. They have run the phone through the modem.  Is there any way that I can run the phone without it being plugged into the modem? My old phone jacks are dead so they don’t work.

 

What I would love is to have a stand alone modem and stand alone phone and not one plugged into the other.

 

Any ideas as to how to achieve this would be great.

 

Thanks,

Lynette

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Community Manager
Posts: 2,571
Registered: ‎02-02-2013

Re: Fibre Broadband - Does my phone have to go through my modem?

by Community Manager Community Manager
Message 2 of 3 (155 Views)

@Fijikiwis

 

Thanks for your post. In order to have a separate phone, you'd need to have your copper connection reconnected for a phone line. Any particular reason for wanting them separate?

FYI the copper phone system only has a few years life in it.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
Staff
Posts: 30
Registered: ‎02-09-2015

Re: Fibre Broadband - Does my phone have to go through my modem?

by Staff Bogemon Staff
Message 3 of 3 (117 Views)

Hi

 

Assuming that your internal wiring in the house is intact and the disconnection of the physical line is at the ETP ( where it seperates your internal wiring and the chorus copper) you should be able to run a cable from your RGW phone port 1 to the JP. which would allow you to have your phones connected up on ur other jack points. you may need to use a BT - RJ 11 cable to do this. ( BT -RJ11 has one rectangular white side and one square

 

Now above is a bit generic as the Maximum amount of phone that can be used on the Jack Points depends on the RN value of the phones. ( if you turn your landphone and look at the label below you will have a RN Value )

 

you can connect a max amount of phone that calculates up to around RN =3.

 

( eg : if you have 1 phone with RN = 1 and a phone with RN value 0.5 then the RN Value is = 1 + 0.5 = 1.5 )

 

 

Please note that I am not a part of the social media team and help out on my own time where possible.
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