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Fake/fraudulent payment request

Starter Poster
Posts: 10
Registered: ‎26-08-2015

Fake/fraudulent payment request

[ Edited ]
by stevewilson Starter Poster
Message 1 of 4 (720 Views)

I believe we have received a fraudulent letter (by snail mail) demanding payment for unknown Vodafone services.  Is there a vodafone email address to which I can send this for verification?

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Honoured Contributor
Posts: 1,012
Registered: ‎19-10-2014

Re: Fake/fraudulent payment request

[ Edited ]
by Honoured Contributor Honoured Contributor
Message 2 of 4 (711 Views)

Hi Steve,

 

An account number or other reference will be on the letter you've received.

 

No, Please call us on 0800 800 021 and request to speak to the recoveries team (close 4.30PM)

 

Thanks Smiley Happy

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
Starter Poster
Posts: 10
Registered: ‎26-08-2015

Re: Fake/fraudulent payment request

by stevewilson Starter Poster
Message 3 of 4 (709 Views)

Thanks Lucas, but you seem to have mis-read my original post.

Honoured Contributor
Posts: 1,012
Registered: ‎19-10-2014

Re: Fake/fraudulent payment request

by Honoured Contributor Honoured Contributor
Message 4 of 4 (706 Views)

i've edited my post to directly answer your question.

I work in the Mobile On Account and Mobile Technical Support team. I volunteer my time on the Community.
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