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Failure on Vodafones behalf to connect my services!!!

Starter Poster
Posts: 4
Registered: ‎26-01-2016

Failure on Vodafones behalf to connect my services!!!

by JodyAllen Starter Poster
Message 1 of 7 (450 Views)

I have been trying unsuccesfully to get services connected to my new property for over 1 month!!!!!!!! I leave message after message  with customer services and MANAGERS but noone ever calls me back!! Our family has our cell phones with vodafone and spend a large amount of our hard earned money with Vodafone and would like to combine our internet with you also. I am getting very annoyed that it does not appear that you want our business to extend to internet as well. I have been sent a modem and a BILL!!!! Please if anyone (who is based in NZ) can help me it would be appreciated I am now getting rather desperate and may look elsewhere

Vodafone Ninja
Posts: 591
Registered: ‎30-08-2016

Re: Failure on Vodafones behalf to connect my services!!!

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 7 (448 Views)

Hi Jody,

 

Please send me the customer number from the top of the bill and I will take a look.

- Sam

I work for Vodafone, supporting our mobile and fixed customers, and volunteer my time on the community.

PM = Private Message. Click on my name to send me a message.
Starter Poster
Posts: 4
Registered: ‎26-01-2016

Re: Failure on Vodafones behalf to connect my services!!!

[ Edited ]
by JodyAllen Starter Poster
Message 3 of 7 (445 Views)

Removed Customer Number

Starter Poster
Posts: 4
Registered: ‎26-01-2016

Re: Failure on Vodafones behalf to connect my services!!!

by JodyAllen Starter Poster
Message 4 of 7 (444 Views)
Spoiler
 

And the address is wrong!!!!!!!!!!!!!!! Its not Taihape

 

Business Ninja Adept
Posts: 891
Registered: ‎30-07-2009

Re: Failure on Vodafones behalf to connect my services!!!

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 5 of 7 (433 Views)

Hi @JodyAllen

 

I've removed your customer number from this thread and sent it to Sam privately. Please do not post personal info on the community. You can click on the username and select send message Smiley Happy

 

Regards

 

Rochelle

Starter Poster
Posts: 4
Registered: ‎26-01-2016

Re: Failure on Vodafones behalf to connect my services!!!

by JodyAllen Starter Poster
Message 6 of 7 (428 Views)

Thanks

Starter Poster
Posts: 3
Registered: ‎09-06-2016

Re: Failure on Vodafones behalf to connect my services!!!

by GamezPage Starter Poster
Message 7 of 7 (415 Views)

Hey I've had similar problems, it seems like Vodafone doesn't care about their customers! I am moving my broadband to Spark, seems like the logical answer

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