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FIbreX outage Heretanga Upper Hutt??

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Registered: ‎13-02-2018

FIbreX outage Heretanga Upper Hutt??

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by KevinBraddock New Poster
Message 1 of 2 (349 Views)

Hi,

 

reported Cable Modem outage 6:15ish 13 Feb 2018

 

Told FibreX guys start work 8am.

Rang 8:20amish 13 Feb

Told THere is a problem but no status.

Checking Vodfone pages shows no outage

 

Cable Modem has POwer light ON. DS light flashing. Link light from Ultra Hub on solid.

Power off for 15 seconds and power on. Cable modem goes through Start up sequence, all Lights flash,

then P0wer light on, DS light flashes and Link light comes on. That is all.

 

We are reliant on Broardband service for Internet and TV. thank goodness not landline,

Status please and advice.

 

Kevin <removed>

<removed>

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Business Ninja Adept
Posts: 1,817
Registered: ‎30-09-2014

Re: FIbreX outage Heretanga Upper Hutt??

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (325 Views)

Hi Kevin

 

There was a brief outage (~ 3 hrs) on your cable node this morning. All restored by 0924.

 

Can you confirm all is good for you once again?


Cheers,
Sebastian

NOC Engineer | Vodafone NZ
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