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Emails to my old ihug address aren't forwarded

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Posts: 12
Registered: ‎04-07-2014
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Emails to my old ihug address aren't forwarded

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by ianw1 Starter Poster
Message 1 of 2 (436 Views)

Hi.  When Vodafone switched off ihug I set up an new email address, and provided that to Vodafone so any emails to the old address would be automatically forwarded.   I understood that this forwarding service would continue as long as I was a Vodafone customer.   I've now found that emails to my old ihug address are bouncing back to the sender, vs being forwarded.  What has happened to the forwarding service? 

Community Manager
Posts: 2,996
Registered: ‎02-02-2013

Re: Emails to my old ihug address aren't forwarded

by Community Manager Community Manager
Message 2 of 2 (416 Views)

Please message me with the old and new email addresses and I can check on that.

Cheers

m

Channel Manager, Help & Support
Vodafone New Zealand
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